Terms of Service

These Terms of Service ("Terms") govern the use of the Artqiv platform, available at https://www.artqiv.com and https://app.artqiv.com (the "Service"). The Service is owned and operated by Artqiv LLC, a limited liability company organized under the laws of the State of Florida, United States, with mailing address at 1395 Brickell Avenue, Suite 800, Miami, FL 33131 ("Artqiv", "we", "us").

By creating an account or using the Service, you ("Client", "you") accept these Terms. If you do not accept them, do not use the Service. If you use the Service on behalf of an organization (such as a gallery), you represent that you have authority to bind that organization, and "you" includes it.

We may amend these Terms. We will give notice of material changes by email or through the Service at least fourteen (14) days before they take effect. Continued use after that date constitutes acceptance.

Artqiv is a software-as-a-service platform for managing art collections: inventory of artworks, images and documents, contacts, invoices, catalogs, private sharing links, newsletters, analytics, and AI-assisted features. The Service is offered in subscription plans for collectors, galleries, and artists; the features, storage limits, and prices of each plan are described on the Website at the time of purchase.

We work to keep the Service available at all times but do not guarantee uninterrupted access. We may modify features of the Service; if a change materially reduces the functionality of your paid plan, you may cancel and receive a pro-rated refund of any prepaid, unused period.

You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity under your account. Notify us immediately at support@artqiv.com of any unauthorized use.

You own your data. All artwork records, images, documents, contacts, invoices, and other material you upload or create in the Service ("Customer Content") remain your exclusive property. You grant Artqiv a limited, non-exclusive license to host, process, display, and transmit Customer Content solely as necessary to provide the Service to you. This license ends when the content is deleted or your account is closed, except for backups retained for a limited period as described in the Privacy Policy.

You are responsible for your Customer Content, and you represent that you have the rights necessary to upload it. We do not monitor Customer Content, but we may remove content that is unlawful or that infringes third-party rights upon notice.

When you share content through the Service (for example, a private viewing link or a public catalog), you control that sharing; content is visible only to those you share it with, under the conditions you set.

The Service itself — software, design, logo, brand, and all elements other than Customer Content — is the property of Artqiv and is protected by law. You may not copy, reproduce, modify, or create derivative works of the Service without our prior written authorization.

Certain features use artificial intelligence to generate content (such as artist biographies and answers about your collection). AI-generated content may contain errors or omissions. It is provided as a starting point, not as fact, valuation, authentication, or professional advice; review it before relying on it or publishing it. You are responsible for AI-generated content you choose to use or distribute.

Plans are billed in advance, monthly or annually, through Stripe. You authorize recurring charges to your payment method until you cancel. Prices may change with at least thirty (30) days’ notice; changes apply from your next billing cycle.

Prices do not include taxes that may apply in your jurisdiction; where we are required to collect them, they will be added at checkout.

If a payment fails, we will retry it and notify you. If payment remains outstanding fourteen (14) days after notice, we may suspend the account until payment is resolved. Your data is retained during suspension per the Privacy Policy.

You may cancel your subscription at any time from the billing settings. Access continues until the end of the paid period. Refunds are governed by our Refund Policy, which forms part of these Terms.

You agree not to:

• use the Service for unlawful purposes;
• attempt to access other customers' data;
• probe, scan, or test the security of the Service without written authorization;
• resell or sublicense the Service;
• interfere with its operation; or
• upload malicious code.

We may suspend or terminate accounts that violate this section, with notice where practicable.

These Terms apply while you use the Service. You may close your account at any time. We may terminate or suspend the Service for material breach of these Terms, with reasonable notice except where immediate action is required. Upon closure you may export your Customer Content; after the retention period in the Privacy Policy it is deleted.

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Artqiv disclaims all implied warranties, and Artqiv’s total aggregate liability arising out of or related to the Service shall not exceed the amounts you paid to Artqiv in the twelve (12) months preceding the event giving rise to the claim. Artqiv shall not be liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data (beyond restoration from our backups).

Nothing in these Terms limits liability that cannot be limited by law.

This Agreement is governed by the laws of the State of Florida. Any dispute shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.

These Terms, the Privacy Policy, and the Refund Policy constitute the entire agreement between you and Artqiv regarding the Service and supersede prior agreements on the subject. If any provision is held invalid, the remainder stays in force. Our failure to enforce a provision is not a waiver of it.

support@artqiv.com